FAQs - Frequently Asked Questions

Q1. What is the dispatch time?
Ans: Ready-to-ship products are dispatched within 2–3 business days. Orders received after 12 PM are processed the next business day.

Q2. When can I expect delivery?
Ans: Delivery usually takes 5–10 business days after dispatch. Delays may occur due to unforeseen reasons, but we’ll keep you informed.

Q3. How can I track my order?
Ans: Once your order is confirmed, you’ll receive a tracking ID on your WhatsApp (linked to your shipping number).

Q4. Do you have a COD option?
Ans: Yes, COD is available for orders between ₹1000 and ₹3500. A ₹299 handling fee applies.

Q5. Why is there an extra fee for COD?
Ans: Courier companies charge extra for COD as the delivery agent handles cash during delivery.